Privacy Policy

1. Introduction

Perfect Pairing Pte Ltd ("Perfect Pairing", "we", "us", or "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our dating application and website (collectively, the "Service").

We comply with the Personal Data Protection Act 2012 ("PDPA") of Singapore and other applicable data protection laws.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, phone number, date of birth, gender, and profile photos.
• Singpass Verification: We use Singpass for identity verification. We receive confirmation of your identity but do not store your NRIC number or Singpass credentials.
• Profile Information: Biography, interests, preferences, occupation, education, and other details you choose to share.
• Communications: Messages you send to other users and to our support team.
• Payment Information: When you make purchases, payment is processed by third-party providers. We do not store your full credit card details.

2.2 Information Collected Automatically

• Device Information: Device type, operating system, unique device identifiers, and mobile network information.
• Usage Data: How you interact with our Service, including features used, time spent, and actions taken.
• Location Data: With your consent, approximate location based on IP address or GPS (for location-based matching features).
• Cookies and Similar Technologies: We use cookies to enhance your experience. See Section 8 for details.

3. How We Use Your Information

We use your personal data to:

• Create and manage your account
• Verify your identity through Singpass
• Provide matching and dating services
• Enable communication between users
• Process payments and transactions
• Send service-related notifications
• Improve and personalize our Service
• Ensure safety and prevent fraud
• Comply with legal obligations
• Send marketing communications (with your consent)

4. How We Share Your Information

We may share your information with:

• Other Users: Your profile information is visible to other users as part of the matching service.
• Service Providers: Third parties who help us operate the Service (hosting, analytics, payment processing, customer support).
• Legal Requirements: When required by law, court order, or government request.
• Safety: To protect the rights, safety, and property of Perfect Pairing, our users, or others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal data to third parties for marketing purposes.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your data within 90 days, except where we need to retain it for legal, regulatory, or legitimate business purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights Under PDPA

Under Singapore's PDPA, you have the right to:

• Access: Request access to your personal data we hold.
• Correction: Request correction of inaccurate or incomplete data.
• Withdrawal of Consent: Withdraw consent for collection, use, or disclosure of your data.
• Data Portability: Request a copy of your data in a commonly used format.

To exercise these rights, contact us at privacy@perfectpairing.sg

8. Cookies

We use cookies and similar tracking technologies to improve your experience. These include:

• Essential Cookies: Required for the Service to function.
• Analytics Cookies: Help us understand how users interact with our Service.
• Marketing Cookies: Used to deliver relevant advertisements (with your consent).

You can manage cookie preferences through your browser settings.

9. International Data Transfers

Your data may be transferred to and processed in countries outside Singapore where our service providers are located. We ensure appropriate safeguards are in place to protect your data in accordance with PDPA requirements.

10. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact our Data Protection Officer: