1. Introduction
Perfect Pairing Pte Ltd ("Perfect Pairing", "we", "us", or "our") is committed to protecting personal data. This Privacy Policy explains how information is collected, used, disclosed, and safeguarded when using the dating application and website (collectively, the "Service").
Compliance with Singapore's Personal Data Protection Act 2012 ("PDPA") and other applicable data protection laws is maintained.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, phone number, date of birth, gender, and profile photos.
- Singpass Verification: Identity verification through Singpass. Identity confirmation is received but NRIC number or Singpass credentials are not stored.
- Profile Information: Biography, interests, preferences, occupation, education, and voluntarily shared details.
- Communications: Messages sent to other users and support team.
- Payment Information: Third-party payment processors handle transactions. Full credit card details are not stored.
2.2 Information Collected Automatically
- Device Information: Device type, operating system, unique device identifiers, and mobile network information.
- Usage Data: Interaction patterns including features used, time spent, and actions taken.
- Location Data: Approximate location based on IP address or GPS (with consent) for location-based matching.
- Cookies and Similar Technologies: Cookies enhance user experience. See Section 8 for details.
3. How We Use Your Information
Personal data is used to:
- Create and manage accounts
- Verify identity through Singpass
- Provide matching and dating services
- Enable user communication
- Process payments and transactions
- Send service-related notifications
- Improve and personalize the Service
- Ensure safety and prevent fraud
- Comply with legal obligations
- Send marketing communications (with consent)
4. How We Share Your Information
Information may be shared with:
- Other Users: Profile information is visible to other users as part of matching service.
- Service Providers: Third parties assisting with hosting, analytics, payment processing, and customer support.
- Legal Requirements: When required by law, court order, or government request.
- Safety: To protect rights, safety, and property of Perfect Pairing, users, or others.
- Business Transfers: In connection with merger, acquisition, or asset sale.
Personal data is not sold to third parties for marketing purposes.
5. Data Retention
Personal data is retained while accounts are active or as needed for service provision. Upon account deletion, data is deleted or anonymized within 90 days, except where retention is needed for legal, regulatory, or legitimate business purposes.
6. Data Security
Appropriate technical and organizational measures protect personal data, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Employee training on data protection
No Internet transmission method is 100% secure. Absolute security cannot be guaranteed.
7. Your Rights Under PDPA
Singapore's PDPA grants the right to:
- Access: Request access to held personal data.
- Correction: Request correction of inaccurate or incomplete data.
- Withdrawal of Consent: Withdraw consent for collection, use, or disclosure.
- Data Portability: Request data copy in commonly used format.
Contact privacy@perfectpairing.sg to exercise these rights.
8. Cookies
Cookies and tracking technologies improve experience, including:
- Essential Cookies: Required for Service function.
- Analytics Cookies: Help understand user interaction.
- Marketing Cookies: Deliver relevant advertisements (with consent).
Browser settings manage cookie preferences. For full details, see our Cookie Policy.
9. International Data Transfers
Data may be transferred to and processed in countries outside Singapore where service providers are located. Appropriate safeguards protect data in accordance with PDPA requirements.
10. Children's Privacy
The Service is not intended for individuals under 18 years of age. Personal data from children is not knowingly collected. If discovered, such data is deleted promptly.
11. Changes to This Policy
This Privacy Policy may be updated periodically. Significant changes are notified by posting on this page and updating the "Last updated" date. Continued Service use after changes constitutes acceptance of the updated policy.
12. Contact Us
For questions about this Privacy Policy or data practices, contact the Data Protection Officer:
Perfect Pairing Pte Ltd
Email: privacy@perfectpairing.sg
General Enquiries: hello@perfectpairing.sg